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Help - My Account


Account Registration

Registering on our site enables you to order prescription refills, transfers, request new prescriptions, check order status and review prescription history.

When you order prescriptions, you provide us with a limited amount of personal information. The information is necessary to process your order (and to check for interactions between your prescriptions and your health history). Once entered, this information will be securely stored, and can only be accessed by you and authorized PPS employees.

My Account

To manage your PPS online account information you would select from the MY ACCOUNT area. All of your healthcare and online shopping information is updateable anytime you need.

To change your personal information entered during registration, you may do so by going to MY ACCOUNT and clicking on the appropriate links. To check the status of your Pharmacy Orders, click MY ACCOUNT from any page and then click Order History or Shipping Status.

Orders will be marked shipped by the order number. You can order refills with a single click from a list of your prescriptions when you select Refill listed under Order Prescriptions.

Change Account Settings (billing, shipping, email, etc.)
To edit your account information:

  1. Click MY ACCOUNT on any Page, then click on the appropriate action you wish to edit. You will be prompted to log in if you have not already.
  2. Make your changes under the following headings by clicking the appropriate Edit link:
    • My Sign In Information
    • Billing Information
    • Shipping Information
    Click Submit when the information is correct.
To Change Your E-mail and Sign in Preferences
  1. Once you are logged in, go to MY ACCOUNT and select My Sign in Info.
  2. Click Change Sign in information and Edit Personal Information.

Privacy
To see the PPSRx.com privacy policy, please
click here. See also the related Help section entitled "Privacy and Confidentiality".

Forget sign-on information?
To request your password hint:

  1. Click the words "Forgot Sign in info?"
  2. Enter your User Name, and email address. For security and confidentiality purposes, our Customer Service Representatives.

For security and confidentiality purposes, our Customer Service Representatives do not have access to your password.

Insurance Information
To edit or add to your Insurance information go to My Account and select Insurance Information.

Health Conditions
You may edit or update your health conditions by going to the My Account area and select Health Conditions. Information of this nature is held in the strictest of confidence and is only used by our pharmacists to ensure your safety when medication is prescribed that may have contraindications.

Allergies
You may edit or update your allergy information by going to the My Account area and selecting Allergies. Information of this nature is held in the strictest of confidence and is only used by our pharmacists to ensure your safety when medications are prescribed by your physician.